You will now be asked to select the install file to run, click Browse and find your LogMeInRescueTechnicianConsoleApp.msi from earlier. Or download it again here from the official logmein website.
@rw_niaccarino Sorry for the delay. I'd suggest holding off on Catalina upgrades for the time being, and we'll update our support documenation as soon as possible here: -the-rescue-technician-console-work-with-macos-101...
In some cases, instead of providing you with a direct download link to the LogMeIn:Rescue applet, the support technician may ask you to go to www.logmein123.com and enter the 6-digit pin code to start the remote session. In this case please follow the steps below:
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